Instagram is an excellent platform for connecting to people worldwide and presenting your creativity with visuals. Being such a popular social media across numerous countries, the creators never stop working to improve user experience.
Their primary goal is to provide users with a safe environment, free of bots and hackers. And, of course, they’ve taken multiple measures to accomplish this.
What’s unfortunate is that, while removing the real threat, Instagram is causing trouble for a number of users along the way. Some of the common problems faced by people include Couldn’t Load Users, Couldn’t refresh feed, etc.
In addition to that, there are complaints about the Help us confirm you own this account message under several user reports. If you’re someone who’s also facing this issue, look no further.
This guide will walk you through each and every step in detail to fix the issue. Other than that, we’ll cover the reasons behind this error and how to prevent it in the future.
So, without further delay, let’s begin!
What Causes Help us confirm you own this account on Instagram.
The Help us confirm you own this account message during logging into your account is a way for Instagram to verify your identity. But the message doesn’t just pop up out of the blue. There are clear reasons why you need to prove your identity before accessing the account.
Usually, it’s the people that use a VPN or a proxy to log in to their Instagram account face this problem. However, regular people may also encounter the issue if they’re using a new device for that account.
Also, attempting to log in to the same account from numerous devices also puts you at the risk of verifying your identity. Other than that, if you’re accessing your account after a long time, you may also need to let Instagram know that it’s really you by doing what it asks for.
What You Need To Do
Initially, people link their Instagram account to their personal email and phone number to verify that they are human beings and not just some bot.
Therefore, when proving that it is indeed you that’s trying to log in to the account, the company will send you a code through the same number. All you have to do is type the received code and enter your account successfully.
Here’s is when the problem arises for many users. They either fail to receive the error, possibly due to a glitch, or don’t have access to the registered number anymore. Now, this is where we come in. In the following section, we’ll be guiding you through various methods to overcome the problem, so keep on reading!
Ways To Fix Help us confirm you own this account on Instagram.
On the error screen that displays the message Help us confirm you own this account on Instagram, you are to tap on the Get Help Logging In button.
This will take you to another page with a list of frequently asked questions related to the problem. However, none of them appear to be effective in resolving the issue. You must be wondering what to do now. Thankfully, there are other tricks to regain access to your account.
Trick # 1: Reset Password Through Email.
Since the Get Help Logging In button isn’t very helpful, here’s what you can do about the issue.
- Open instagram.com on your computer’s browser.
- If you’re already logged into another account, click on your profile icon at the right corner of your screen.
- Then, click Log Out.
- Next, go to the Instagram Password Reset link.
- Enter the credentials for the account you wish to recover.
- Now, go to your affiliated email account and open the one you received from Instagram. Then, click on Reset Password.
- Enter your new password and re-type it to confirm.
- You’ll then receive another email from Instagram. You need to click on secure your account here and confirm your data.
After that, you can log in to Instagram using your new password.
Trick # 2: Use The Forgot Password Option.
If the above method didn’t work for you or you don’t have access to a computer, then follow the steps mentioned below:
- To begin, launch Instagram’s app on your smartphone.
- Instead of entering your login credentials, tap on the Forgot password option.
- In the given field, enter your username, email, or phone number and hit Send Login Link.
- After that, check your inbox for an email from Instagram and tap on Reset Password.
- Then, enter your new password twice.
- In the next email, tap on the secure your account here.
- Lastly, confirm your data by tapping on Yes, It’s Correct.
Hopefully, following the above instructions will log you into your account.
Trick # 3: Contact Instagram Through My Account Was Hacked Form.
Instagram has a My Account Was Hack form that is used to look into severe cases by their team. If the above methods weren’t useful in any way, reach out to Instagram through this form. The advantage here is that the Instagram team quickly responds to this form.
- Simply click here to open the My Account Was Hacked form.
- In the form, you’ll be asked questions about your activity.
- After that, you’ll receive a link in an email to help you recover your account. Just follow the instructions written in the email.
Trick # 4: Submit Instagram Forms Manually.
In case none of the methods have worked for you so far, it’s advisable to fill out the appropriate form from the ones available or all of them for Instagram members to take notice and immediately take action upon it.
Following are the multiple forms you can manually fill out to recover your account:
- To report a hack:
https://help.instagram.com/contact/740949042640030
- General Appeal links:
https://help.instagram.com/contact/1652567838289083
https://help.instagram.com/contact/396169787183059
- To report a problem:
https://help.instagram.com/contact/364501043625021
- For Age Verification:
https://help.instagram.com/contact/740583250290732
All you need to do now is open the appropriate link according to your issue, fill out the form manually, and tap on Send. Then, wait for Instagram to respond to you.
Since this process is time-consuming and the company is not reputable for replying fast, resubmit the form every 24 to 48 hours.
What You Should Do To Avoid The Help us confirm you own this account on Instagram.
Although Instagram took this measure to protect your account from being accessed by an unknown person and reduce the number of account hacks, it sometimes locks you out of your own account.
This can be troublesome, especially for those that depend on Instagram services. Hence, it’s best to learn how to prevent the error from attacking in the future in the first place rather than working on resolving it.
1. Keep Your Profile Completed.
Keeping your profile completed is a great way to verify that you run an authentic account. Therefore, put up your original profile picture, add and verify your email and phone number, turn on two-factor authorization, link as many social media accounts as you have, and so on.
2. Avoid Using A New Device To Login To Your Account.
If unnecessary, do not use a new device to access your account as Instagram may detect it as unusual and display the Help us confirm you own this account message.
3. Do Not Login To A Single Account From Multiple Devices.
Logging in to the same account from numerous devices might seem strange to Instagram, and it will prevent you from accessing it further. Hence, whenever you want to log in to your account from another device, it’s best that you log out from as many previously active sessions as possible.
Frequently Asked Questions (FAQs)
1. Why does Instagram says “help us confirm you own this account you’ll need to verify your identity to confirm you own this account”?
Instagram has gone to all possible extents to keep its environment safe for users. For this reason, every time it suspects an activity to be inauthentic, it will prompt you to confirm information, so no hacker or spam accounts get access to your account by any means.
2. Can you skip phone verification when creating your Instagram account?
During the registration for an account, Instagram will ask you to provide your phone number, email, and other social media accounts to verify your identity. However, you’re not forced to provide all.
If you don’t want to add your phone number to your account, choose Email or Facebook instead. Now for all notifications and alerts, you’ll need to check your emails regularly.
Final Words
The Help us confirm you own this account on Instagram can be frustrating for users, especially if the error is showing up quite frequently. Luckily, we’ve concluded a list of measures you can take to prevent as well as effectively solve this issue.
If our efforts proved helpful, share your experience with us through the comment section below. We’ll be pleased to learn all about it.
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