Have you exchanged terms with the “Chase It looks like this part of your site isn’t working right now” error message? Well, if yes, you need to dedicate your time to reading this piece. Trust me; when you’re done, you will know the odds of getting the same fixed.

“Chase It looks like this part of your site isn’t working right now” What’s that all about?

Decoding the error message “Chase It looks like this part of your site isn’t working right now” isn’t a big deal. It usually reflects on the situation when the concerned bank’s website or the services is under some sort of technical issue. Sometimes, waiting for a might help you see yourself out of trouble, while at times, you might need to get in touch with Chase’s support team and ask for assistance.

It’s unlikely you don’t have an account in Chase bank. It’s how it is. The largest bank in the US it’s one of the banks you open an account at the moment you turn 18. 

The online and mobile banking facilities include keeping track of your saving, credit cards, mortgage, investment, home loans, and commercial and business purposes. You can open an account directly from their website. A message such as “Chase It looks like this part of your site isn’t working right now” can be annoying over worrying. 

What does it even mean when one part of the site is working, and the other isn’t? Technical issues on Chase’s end? Problems with your internet connection? Is the website hacked? Let’s find out. 

What Does “Chase It looks like this Part of your Site isn’t Working Right Now” Error Mean?

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The “Chase It looks like this part of your site isn’t working right now” error message usually means the bank’s website is going through some technical issues. 

The norm is that entire sites go down in case of technical difficulties. However, due to Chase’s excellent security and technology, a user might experience problems with only some parts of the website. 

You can view the homepage, log in to your account, and view your savings balance and such. Yet, when you go to the transaction page, you see the error code. 

Sometimes, the issue isn’t at Chase’s end at all. It could be your internet connection. Your service provider is able to take the weight of one part of the website but gives up on the heavier pages. 

Well, sometimes, it is just an odd issue with the browser. 

If the error message is specifically on your end, we have some hacks you can use to solve the issue. 

When the technical issue is from Chase and all the customers are receiving it, you should contact Chase’s customer support. They won’t solve the issue in a minute or anything, but the error reports let them know their website has to be fixed. 

An hour or at times a day later, you won’t see the issue anymore. 

Solving the “Chase it looks like this part of your site isn’t working right now” Error

The good thing about the “Chase it looks like this part of your site isn’t working right now” error is that the issue isn’t a challenging one to tackle. In fact, you might see yourself out of trouble without even doing anything. Does it sound too good to be true? Well, let’s take the discusson further.

1. Pre-Requisites: Check if the Website Is Down

The wonderful and strange thing about the internet is the websites that detect when other websites are down. Short of Google or Yahoo going down, you can always search up one of these websites. 

You can check the status of the Chase website on Downdetector. A graph will show you how many times the website has been down in the last 24 hours. You can also check the most reported problems and whether it’s a website or mobile login issue. 

These reports are gathered by noting down the complaints of the customer of a website. So, if you are seeing the Chase It looks like this part of your site isn’t working right now” message, you can be assured so are other people.

In that case, the issue is from Chase’s end. 

It would take a day or two before you can access the website again, as usual. 

Now, if there isn’t a spike in error reports, then you might be facing a unique website crashing situation. 

Go through the next step to solve it. 

2. Switch Browsers

Historically, the massive amount of receivers of the Chase It looks like this part of your site isn’t working right now” message has been Google Chrome or Microfost Edge browser users. 

There are websites that don’t share compatibility with certain browsers. There’s a good possibility the Chase website is a victim of this issue. As a result, users trying to log in to the Chase website from the Chrome browser see the error report often. 

An easy fix is to switch browsers. 

If we check the solution reports, Safari appears to have the highest compatibility. 

To download Safari:

  • Search Safari download on Google search. 
  • The Apple support website will appear. Click on it. 
  • Select download Safari for the latest version. This is for Mac users. 
  • For Windows users, go to Softonic to get a safe version of the browser. 

3. Open an Incognito Window

Sometimes, preloaded information interferes with the activities of a page. You could try to login into your Chase account through an incognito window. 

To open incognito window in the following browsers:

  • Use Ctrl + Shift + P for Microsoft Edge
  • Type Ctrl + Shift + N for Google Chrome
  • Command + Shift + N for Safari

If you can log in through an incognito window, it means the cache is messing with your Chase website. 

To clear the cache on Google Chrome:

  • Click on the three dots indicating the menu in the upper right corner of the browser. 
  • Select Settings
  • Click on Privacy and Security
  • Tap on Clear browsing data
  • Check off as much of the cached information you want to delete. 
  • Hit Clear data

You need to follow the same steps on Microsoft Edge. 

To clear the cache on Safari:

  • Click on Settings inside the Safari browser. 
  • You will find Clear cookies and data at the bottom of the screen. 
  • Select the option. 
  • Check the cached information types. 
  • Apply to confirm on prompt. 

Update Your Browser

Similar to how a browser might not have the highest compatibility with a website, an un-updated browser could also lose the easy connection with the website. 

Check if your browser is up to date and update it if not. 

A number of users reported that the “Chase It looks like this part of your site isn’t working right now” message disappeared after updating their browser. Since updates allow browsers to run at full capacity, the latest version can take the total load of the Chase website. 

Contact Chase Support

When no DIY solution works out, it’s always better to contact the site owner. For Chase bank, as a customer, it’s your right to contact and ask them for tech support. 

If the technical issue is on your part, the representative would still walk you through the steps to fix the issue. If not, they would register a complaint on the weird issue you’re facing. 

Once they know something is wrong with their website, especially if more than one customer contacted them, they would look to upgrade their server. 

  • As a personal account holder, you should call 1-800-935-9935 for Chase customer service support. 
  • For Business account owners, the service line is 1-800-242-7338. Representatives are available 24 hours and 7 days a week

Fill Out the Password Manually

One absurd reason the “Chase It looks like this part of your site isn’t working right now” shows up is when you try to autofill the password and username during login. 

You should clear the cache before you proceed. If that doesn’t work, try and fill out the password manually. Often, the autofill doesn’t work, but when you type in your username and password, the error message disappears. 

Disable Extensions

Extensions can interfere with the workings of a website. Rare as it is, it’s worth a shot to disable your extensions and attempt a login. 

To disable extensions on Chrome:

  • The Extensions menu is on the top right corner. The icon looks like a jigsaw puzzle piece
  • Select manage extensions
  • A list of your extensions will appear. Toggle off each one. 

Microsoft Edge has the same process as Chrome. 

To turn off extensions on Safari:

  • Tap on Safari
  • From the menu, click on Preferences. 
  • Choose Extensions. It’s usually on the right side of the available menu. 
  • Deselect the check box next to each extension to disable it. 

Frequently Asked Questions (FAQs)

1. Did Chase Bank get hacked?

While there hasn’t been any security hack at the Chase bank in recent history, the bank did deal with a massive data breach attack at one point. They weren’t the only bank affected and have since upped their security to not repeat the same mistake. 

2. Why is my Chase card not working?

If your Chase credit card is not working, it could be because:

  • You’ve reached your credit card limit. 
  • You’re traveling. Due to an unannounced transaction from a different country, Chase declined the transaction. 
  • Expired credit card. 
  • Your credit card has been closed. 

3. Is the Chase website safe?

Secure technology is in place to protect the Chase website and mobile app. However, the individual safety of your account depends on you. 

“Chase It looks like this part of your site isn’t working right now,”: Sorted.

The most common solution for “Chase It looks like this part of your site isn’t working right now” is to update the browse. Beyond, it would be wise to contact Chase’s support team. When they get an outage report, it doesn’t take long for Chase to rectify it. Do check the strength of your internet connection every time you face an outage too. You can do a speed test here

If you feel their online services are giving up on you too often, it might be better to sort out your bank issues by going to a local branch. 

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